Volume peaks at enrolment
In the weeks before a deadline, messages pile up faster than the admissions team can answer them.
Schools & admissions
Admissions on WhatsApp, even in peak season.
HellouOne gives schools, institutes and admissions offices a shared WhatsApp inbox with an AI agent that answers families, takes sign-ups and books interviews.
What it is
What is HellouOne for schools and admissions teams?
HellouOne is a shared WhatsApp inbox with AI agents for schools, institutes and admissions offices. The AI agent answers requirements, fees and dates from your knowledge base, collects enrolment details in a WhatsApp form and books interviews in Calendly, then hands each family to your admissions team with the conversation intact.
- Sign-up and enrolment WhatsApp Flow, built without code.
- Knowledge base of requirements, fees and key dates.
- Interviews and campus visits booked in Calendly.
- Admissions takes over in the same inbox when a family is ready.
The problem
What every admissions season brings
The same questions, again
Requirements, fees, scholarships and dates get asked hundreds of times, often after office hours.
Families who go quiet
A family asks once, never finishes the application and nobody follows up before the deadline.
Capabilities
What HellouOne does for your admissions team
Sign-up WhatsApp Flow
Families fill in student name, grade or programme and contact details in an interactive form inside WhatsApp, built from the sign-up template.
Knowledge base of requirements
Upload your admissions guide, fee table and calendar as PDFs, text or web pages. The AI agent answers from those documents.
Interviews in Calendly
The AI agent offers open interview or visit slots from your Calendly and books the one the family picks, with confirmation in the chat.
Re-engagement with templates
Remind families of deadlines and missing documents with WhatsApp template campaigns, with audience preview and a cost estimate first.
Handoff to admissions
Handover areas send scholarship cases, special requests and ready-to-enrol families to admissions, who see the whole chat.
Labels and reports
Tag each family by programme or stage and follow conversation and team reports through the whole season.
Use cases
What schools use it for
Answer requirements and fees
A parent asks at midnight what documents they need and gets the list from your admissions guide.
Take pre-enrolment
The family completes the sign-up form in WhatsApp and the details arrive in the inbox for admissions.
Book interviews and visits
The family picks a slot from your Calendly and gets the confirmation in the same chat.
Bring back pending families
A template reminds families who started but didn't finish, before the deadline closes.
In numbers
What you get
24/7
AI agents answer admissions questions
5,000
AI messages a month on the Team plan
2
languages: Spanish and English
7
days free, no card
Best on the Team plan at $190/mo: a custom AI agent with a knowledge base of your requirements and fees, and 3 seats for admissions. WhatsApp Flows come with Growth and campaigns with Scale. See pricing →
FAQ
Questions from schools
Can the AI agent answer questions about fees and requirements?
Yes, from the documents you give it. You upload your admissions guide, fee table and calendar to the knowledge base as text, PDFs or web pages, and the AI agent answers from them. If a question isn't covered, it hands the conversation to your admissions team instead of guessing.
How do families sign up through WhatsApp?
With a WhatsApp Flow, an interactive form that opens inside the chat. You build it without code from the sign-up template, asking for student name, programme and contact details. The answers arrive in the conversation, so admissions can review them and follow up from the same inbox.
Can we remind families about deadlines?
Yes, with WhatsApp template campaigns. You choose the audience, preview who will receive it and see the estimated cost before sending. Meta's per-message fees are paid straight to Meta with 0% HellouOne markup. Outbound campaigns are included from the Scale plan.
Can several people from admissions share the inbox?
Yes. Everyone works from one shared WhatsApp inbox, with conversations assigned by round robin or by team, and private notes and @mentions to coordinate. Five visibility levels decide whether each person sees only their own families, their team's or the whole account.
Get through enrolment season without a backlog.
Create your HellouOne account, connect your school's WhatsApp number and let LIA set up your first AI agent. 7 days free, no card.
