Travel agencies

Quote trips on WhatsApp at any hour.

HellouOne gives travel agencies a shared WhatsApp inbox with an AI agent that quotes from your price lists, sends payment links and passes complex itineraries to an advisor.

Start free · 7 days See pricing →

WhatsApp

online

Hi! How much is the Cartagena package in December for 2 people, 5 nights?

Hi! For December 2 people, 5 nights, I have three options: Old City hotel $1,280, beach hotel $1,520 and all-inclusive $1,890. Flights not included. Which one do you like?

The beach one. Can I pay the deposit now?

Of course. Here's your deposit payment link. Once it's paid, an advisor will confirm the dates and send your booking details here.

What it is

What is HellouOne for travel agencies?

HellouOne is a shared WhatsApp inbox with AI agents for travel agencies. The AI agent quotes packages from the price lists and itineraries you keep in Airtable, sends Stripe or Mercado Pago payment links and answers common travel questions, then hands multi-destination or custom trips to an advisor with the whole chat in view.

Price lists and itineraries read from Airtable.
Payment links via Stripe or Mercado Pago, right in WhatsApp.
Re-engagement campaigns with WhatsApp templates for past travellers.
Advisors take over complex itineraries in the same inbox.

The problem

What slows a travel agency down

Seasonal floods

Before holidays and long weekends, quote requests arrive faster than advisors can answer, and travellers book elsewhere.

The same quote, again

Advisors rebuild the same package price for every person who asks about the same destination and dates.

Past travellers forgotten

Customers who already travelled with you never hear about the next trip, because nobody has time to write to them.

Capabilities

What HellouOne does for your agency

Price lists from Airtable

Keep packages, rates and itineraries in Airtable. The AI agent reads them, so quotes always use your current prices.

Quotes in the chat

The AI agent asks destination, dates and travellers, then replies with the matching options and prices from your lists.

Stripe and Mercado Pago links

When the traveller is ready, the AI agent sends a Stripe or Mercado Pago payment link for the deposit or full price in WhatsApp.

Re-engagement campaigns

Send WhatsApp template campaigns to past travellers with a new season's offers, with audience preview and a cost estimate before you send.

Handoff for complex itineraries

Multi-destination trips, groups and special requests go to an advisor through handover areas, with the full chat already there.

WhatsApp and web chat

Answer travellers on your WhatsApp number and on the web chat widget on your site, all in one shared inbox.

Use cases

What travel agencies use it for

Quote packages overnight

A traveller asks at 1 am about a December package and gets priced options from your Airtable lists.

Collect deposits

The AI agent sends a Stripe or Mercado Pago link, and the advisor confirms once it's paid.

Answer travel questions

Baggage, documents and cancellation policies are answered from your own information, any time.

Bring travellers back

A template campaign tells last year's customers about this season's trips before they look elsewhere.

In numbers

What you get

24/7

AI agents answer quote requests

connectors, including Airtable, Stripe and Mercado Pago

$49

a month to start, with AI included

HellouOne markup on Meta's WhatsApp fees

Small agencies can start on Starter at $49/mo: 1 seat, 2,000 AI messages and WhatsApp plus web chat. Add advisors on Team, and template campaigns on Scale. See pricing →

FAQ

Questions from travel agencies

Where does the AI agent get prices and itineraries?

From your Airtable base, one of HellouOne's 16 connectors. You keep packages, rates and itineraries there, and the AI agent reads them when it quotes, so a price change in Airtable shows up in the next reply. If a trip isn't in your lists, the AI agent hands the chat to an advisor.

Can travellers pay from WhatsApp?

Yes. The AI agent sends a Stripe or Mercado Pago payment link in the chat for a deposit or the full price. The traveller pays on the provider's page, and your team sees the conversation in the inbox to confirm the booking and send the details.

When does a person take over?

Whenever you decide. Handover areas define which cases go to an advisor, such as multi-destination trips, groups, changes to a paid booking or complaints. The advisor sees the full conversation, including the options already quoted, so the traveller doesn't repeat anything.

Can I send offers to past travellers?

Yes, with WhatsApp template campaigns. You pick the audience, preview who will receive it and see an estimated cost before sending. Meta's per-message fees are paid straight to Meta with 0% HellouOne markup. Outbound campaigns are included from the Scale plan.