Pricing

A plan for every stage of your operation.

Prices in USD, billed monthly, no lock-in. WhatsApp fees are paid straight to Meta, with no Hellou markup.

Business

Starter

For solo operators and trades: workshops, salons, shops.

$49/mo
no setup fee
Start free trial
✓1 human agent (the admin)
✓2,000 AI messages per month
✓RAG-powered AI agent, ready from templates: appointments, quotes, hours
✓WhatsApp + Web Chat
✓LIA: 20 turns/mo
✓Quick replies, tags, basic reports
✓Self-serve: guided setup wizard, no code
Need a second agent? → Team plan.

Team

For small teams.

$190/mo
+ $100 setup (one time) · Without phone system: $149/mo
Start in minutes
Everything in Starter, plus:
✓Up to 3 human agents
✓5,000 AI messages per month
✓1 custom RAG-powered AI agent with your knowledge base and human handoff
✓Cloud phone system (Voice): PBX with desktop app, queues and IVR
✓LIA: 50 turns/mo
✓Automations, saved replies, tags, reports
★ Most popular

Growth

For growing businesses.

$490/mo
+ $200 setup (one time) · Without phone system: $399/mo
Start in minutes
Growth’s AI costs ~4× less per message than comparable alternatives.
Everything in Team, plus:
✓6 human agents included (+$12/extra agent)
✓25,000 AI messages per month
✓2 RAG-powered AI agents
✓+ Telegram + Messenger
✓WhatsApp calling (from the browser)
✓LIA: 150 turns/mo
✓Advanced routing: priorities, teams, online-only and tiered visibility
Enterprise

Scale

For operations running campaigns and calls.

$690/mo
setup included
Talk to sales
Everything in Growth, plus:
✓10 human agents included (+$10/extra agent)
✓60,000 AI messages per month
✓3 RAG-powered AI agents
✓Full omnichannel + Instagram
✓Outbound campaigns (WhatsApp + SMS) — up to 25,000 marketing sends/mo, with a cost estimator before you send
✓LIA: 500 turns/mo

Scale Plus

For large teams with SLAs.

$1,500/mo
setup + dedicated onboarding included
Talk to sales
Everything in Scale, plus:
✓25 human agents included (+$10/extra agent)
✓150,000 AI messages per month
✓10 RAG-powered AI agents
✓Campaigns up to 100,000 sends/mo
✓SLAs and audit log
✓Priorities by team and inbox
✓Dedicated onboarding + quarterly AI tuning session

Enterprise

More than 25 agents or special requirements? A contract built for you.

Custom
Let’s talk
Everything in Scale Plus, plus:
✓More than 25 human agents
✓Contract and SLAs built for you
Free trial
Free · 7 days
  • ✓2 agents · 2 inboxes
  • ✓100 conversations
  • ✓20 LIA messages per day
  • ✓AI agents, automations, reports and teams
  • ✓Website and email channels, guided tours

No card at signup. When the trial ends the account goes read-only. Everything stays readable and nothing is deleted.

Add Voice to any plan

Cloud telephony on the same inbox.

Add-on
StarterSolo Line: 1 number, unlimited inbound and outbound calls (US, Canada, Colombia)+$25/mo
Team / GrowthPBX included in the plan: desktop app (WebRTC), call queues, 3-level IVR, conference roomsIncluded
ScalePBX or Contact Center, depending on the operation+$15 or +$30/agent/mo
Scale PlusContact Center: 3,500 min/agent, predictive dialer, live monitoring+$30/agent/mo

Contact Center is available on Enterprise plans only. Extra numbers, call recording and number porting available as add-ons.

1.AI messages: messages sent by the AI agent. Messages from your human agents are never billed. Overage: $30 per additional 1,000 messages ($25 on Enterprise plans). We alert you at 80% of your bundle.

2.WhatsApp fees (Meta): paid straight to Meta from your own account, no Hellou markup (0%). Others charge up to 20% extra or more.

3.Prices in USD, billed monthly. No lock-in.

4.Add-ons: extra channel $20/mo.

Start free. Pick a plan when it fits.

Seven days, no card. Bring your numbers to the call and we size the plan with you.

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